Americans are getting our first glimpse of how we got played.
On Wednesday, Congress released some of the 3,000 Facebook ads and Twitter accounts created by Russian operatives to sway American voters. You can explore them in an analysis the Post published here.
These disturbing messages, seen by up to 126 million Americans, raise thorny questions about Silicon Valleyâs responsibility for vetting the information it publishes. Beyond Washington, it leaves all of us who use social media to keep up with friends, share photos and follow news wondering: Howâd the Russians get to me?
The short answer is Silicon Valley made it very easy.
Facebookâs top lawyer told Congress on Wednesday the Russian effort was âfairly rudimentary.â Hereâs what he meant: Ever notice a Facebook ad thatâs eerily relevant to something youâve been talking about? Had an ad for a pair of sneakers follow you around the Internet for a week? Or seen an ad that says your friend âlikedâ it?
Thatâs the occasionally creepy handiwork of advertising tech, which covertly tracks much of what you do onlineâand then sells access to you to the highest bidder. Weâre just now waking up to the fact that not only traditional marketers and legitimate political campaigns are buying in. Itâs also Russian trolls hoping to manipulate you.
You were in Russiaâs crosshairs if you liked the Facebook page of Donald Trump or Hillary Clinton. Same goes for people who said they were fans of Martin Luther King, Jr. Russians even targeted people who shared enough stuff about the South that Facebook tagged them being interested in âDixie.â
Thereâs no way to tell if you personally saw a Russian post or tweet. Iâd certainly like to know, but Facebook so far hasnât disclosed to individuals if they were exposed to posts from a troll farm called the Internet Research Agency. (Ads paid for by that group made up the bulk of a trove published on Wednesday.)
Facebook lawyer Colin Stretch on Wednesday told Congress the social network had notified Facebook members broadly about the issue, but it would be âmuch more challengingâ to identify and notify specific people.
Facebookâs advertising systems are largely automated, so no human had to check before these ads went online. Often they originated from groups with legitimate-sounding names, such as âDonald Trump America.â Facebook and Twitter have now taken down posts they suspect to have âinauthenticâ Russian roots and instituted new review systems. Legislators are threatening new laws that could further rein them in.
Of course, you didnât have to click on these posts, or believe what they were pitching. But social media tech is particularly good at making messages irresistible. The Russian trolls didnât have to spend much money on these marketing techniques to have an impact thanks to precision targetingâand free promotion for buzzy content.
The most basic tool they used is called targeted advertising. By watching what you and your friends share and do onâand offâthe social network, Facebook slots you into categories. Some are demographic (age, state, gender) and others are based on things youâve âlikedâ and the assumptions Facebook draws about your interests. Facebook will actually show you what it thinks of you,Â if you click here. (It also lets you edit the categories; doing so could make its ad targeting even more effective.)
The Internet Research Agency bought ads targeted to people with diverse criteria, ranging from gay and lesbian groups to the Muslim Brotherhood.
The Russian agents also used an ad technique based on tracking and following certain people around the Web. For example, if you at some point clicked on a troll website masquerading as legitimate, the siteâs tech could identify your web browser and allow the trolls to âre-targetâ ads to you elsewhere around the web. On Facebook, Russian operatives used a tool called Custom Audiences to target people in such ways.
Most effective of all: Russian trolls used celebritiesâand our own friendsâto get to us. For free. For example, in April of 2016, rapper Nicki Minaj retweeted a message about an upsetting shooting from the twitter handle @Ten_GOP. That account looked like it was the Tennessee Republican Party, but it was actually a Russian troll interested in inflammatory content. Minajâs post was retweeted and âlikedâ more than 24,600 times. (For the record, the actual Tennessee Republican Party told The Washington Post that they had contacted Twitter three times about their impersonator problem).
You or your friends might have shared one of these posts on Twitter, Facebook, Pinterest or beyond, which the industry calls âorganicâ promotion. These posts reached way more than the 10 million people who saw paid ads. On Facebook alone, they found their way in front of the eyes of 126 million Americans.